Effective Date: 26/04/2025
Welcome to LadakhExplorer.com, a part of Mountain Intelligence Treks LLP (Registered under CIN: AAG2665). By accessing or using our website, booking tours, or engaging with our services, you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms, please refrain from using our website or services.
1. General Information
LadakhExplorer.com is operated by Mountain Intelligence Treks LLP, a company registered under the Ministry of Corporate Affairs (MCA) in India, CIN: AAG2665. The website offers various travel and tour services related to Ladakh and the surrounding regions, including booking of tours, activities, and other related services.
2. Booking and Payment
- Booking Process: When you book a tour or service with us, you will be asked to provide accurate personal details such as your name, contact information, and any specific requirements related to your tour. You will also be required to pay for the selected services as per the pricing mentioned on the website.
- Payment: All payments for tours, activities, and services must be made in full at the time of booking unless stated otherwise. Payments can be made via the available payment gateways on our website. We accept major credit/debit cards and other approved payment methods.
3. Tour Itinerary and Changes
- Tour Itinerary: The itineraries provided on the website are indicative and may be subject to change due to weather conditions, natural calamities, road conditions, or other unforeseen circumstances. We reserve the right to modify the itinerary as needed to ensure your safety and comfort.
- Changes and Cancellations: We understand that plans may change. If you need to alter or cancel your booking, please notify us as soon as possible. Cancellations made within the specified timeframe will be subject to a cancellation fee as per our policy.
4. Liability
- Travel Risks: While we strive to ensure the safety and enjoyment of all our customers, participating in adventure activities such as trekking, mountaineering, and jeep safaris involves inherent risks. By booking a tour, you acknowledge and accept that there are risks involved, and you agree to assume full responsibility for your safety during the trip.
- Liability Limitation: Mountain Intelligence Treks LLP (LadakhExplorer.com) is not liable for any injuries, loss, or damage to personal belongings during the tour. We recommend that you have appropriate travel insurance to cover potential risks.
5. User Conduct
By using our website, you agree not to engage in the following:
- Using our website for illegal activities or purposes that violate the rights of others.
- Attempting to gain unauthorized access to any part of our website or network.
- Posting or transmitting content that is harmful, abusive, defamatory, or offensive.
6. Privacy and Data Protection
Your privacy is important to us. By using our services, you consent to the collection, use, and storage of your personal data as outlined in our Privacy Policy. We will handle your data with the utmost care and in compliance with applicable data protection laws.
7. Intellectual Property
All content available on LadakhExplorer.com, including text, graphics, images, logos, videos, and other materials, is the intellectual property of Mountain Intelligence Treks LLP unless otherwise specified. You are not permitted to use, reproduce, or distribute any content from our website without obtaining prior written permission.
8. Force Majeure
We will not be held responsible for any delays, changes, or cancellations of services caused by circumstances beyond our control, including but not limited to natural disasters, government regulations, strikes, or other unforeseen events.
9. Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts located in Leh, Ladakh, India.
10. Amendments
Mountain Intelligence Treks LLP reserves the right to amend or update these terms and conditions at any time without prior notice. The updated terms will be posted on this page, and the effective date will be updated accordingly. It is your responsibility to review these terms regularly.
11. Contact Information
If you have any questions or concerns regarding these terms and conditions, please contact us at:
Mountain Intelligence Treks LLP
Ladakh Explorer
Email: info@ladakhexplorer.com